AI Revenue Department

Your AI
Revenue Department

Relay is an intelligent operating system that finds prospects, starts conversations, qualifies buyers, books appointments, and continuously improves. 24 hours a day, without adding headcount.

Big enough to run your revenue engine. Built for your small business.

Response in under 30 seconds
Answers every call, day or night
Revenue engine, not just software
LeadAnswerQualifyBookRevenue

The Missed Revenue Calculator

How much revenue is slipping through your fingers every month?

Enter your zip code and industry to see an estimate of the calls your area generates, how many go unanswered, and what that costs you in missed jobs and revenue. Then see the revenue you're leaving dormant in your own database of past customers and unconverted leads.

Find Your Missed Revenue

Zip-code estimate of the calls you're leaving on the table

Leave blank and we'll estimate ~30% of your area's inbound volume going unanswered.

Your Estimated Missed Revenue

Estimated monthly demand in your areaEnter a zip
Your unanswered calls / month-

You could be leaving on the table

$0

every month from missed calls

Answers every one of those calls, day or night
Books the appointment before your competitor responds
Turns missed calls into booked jobs and recurring revenue
See How Relay Recovers These Calls

Estimates based on industry averages and your inputs. Not a guarantee of results.

But missed calls are only half the story

The revenue you're not mining is often bigger than the calls you miss.

The calls you miss

Every unanswered call is a customer who called you first and went somewhere else. That's the leak the calculator above measures.

Inbound revenue lost before it ever arrives

The database you're not mining

Every past customer who hasn't booked in months, and every lead you qualified but never converted, is already in your system. They know you. They trust you. They just haven't heard from you.

Existing revenue sitting dormant in your own records

Most businesses never touch their own database.

The average service business has years of past customers and unconverted leads sitting idle. Reactivating even a fraction of them is often worth more than every new lead you buy. Relay mines that database automatically, re-engaging dormant clients and following up on leads you already paid for, so the revenue you've already earned stops going to waste.

See It Come to Life

The Revenue Team That Never Misses a Lead

Watch Relay answer the call, qualify the lead, and book the appointment, so you can see what a full revenue department on your side actually looks like.

One-Time Implementation

Every New Relay Client Begins with Revenue Launch™

A personalized implementation designed specifically for your business.

Before Relay starts engaging leads, booking appointments, and generating revenue, our implementation specialists engineer your complete AI Revenue Department around your business.

This isn't an activation fee. It's the strategic foundation that powers everything that follows: every workflow, integration, and automation optimized before your first lead ever enters the system.

Business Strategy Session
AI Revenue Configuration
Website Integration
Calendar Integration
Sales Pipeline Engineering
AI Workflow Design
SMS Automation
Email Automation
Dashboard Configuration
Reporting
Quality Assurance
Team Training
Go Live Optimization

The Cost of Inaction

Every missed call, every delayed response, every forgotten follow-up is lost revenue.

Most service businesses pour money into Google Ads, LSAs, SEO, and referrals, then lose the lead the moment the phone rings. The truth? Generating leads isn't the problem. Converting them is.

78%of leads go with the first business that responds
5 minaverage response time that kills a lead
60%of businesses never follow up past the first attempt
$0revenue from a lead you never answered

Your AI Revenue Department

Your always-on revenue operating system

Relay doesn't give your team more software to manage. It manages the conversations from first contact to booked appointment and beyond.

01

Answer Every Call

Relay answers inbound calls instantly, day or night. Customers get immediate responses and appointments get scheduled without waiting for office hours.

02

Qualify & Book

Relay qualifies every lead against your business rules, answers pricing questions, and books directly on your calendar with no human intervention needed.

03

Follow Up Relentlessly

Most businesses stop after one or two follow-ups. Relay doesn't. Every prospect receives intelligent, persistent follow-up until they book, decline, or go inactive.

04

Reactivate Past Customers

Relay identifies dormant customers in your database and automatically launches re-engagement campaigns that generate revenue from people who already trust you.

05

Recover Missed Opportunities

Every missed call, every abandoned estimate, every web lead that goes cold gets automatically recovered and brought back into your pipeline.

06

Generate Reviews & Referrals

Relay automates review requests after completed jobs and runs referral campaigns that turn happy customers into your best source of new business.

Transparent Pricing

Which Relay Fits Your Business?

One implementation fee up front. One monthly fee from month 2 — pick the level of support that's right for your business.

Do It Yourself

Relay Launch™

$299/month

Full platform access with self-service tools and training.

Includes:
  • Relay AI Revenue Platform
  • AI Lead Capture
  • Appointment Scheduling
  • Email & SMS Automation
  • Performance Dashboard
  • Video Training Library
Get Started — Launch
Most Popular

Done With You

Relay Growth™

$599/month

Platform plus monthly strategy, AI optimization, and campaign assistance.

Everything in Launch, plus:
  • Monthly Strategy Session
  • AI Optimization
  • Workflow Improvements
  • CRM Optimization
  • Lead Routing Configuration
  • Quarterly Growth Planning
  • Priority Support
Get Started — Growth

Done For You

Relay Concierge Black™

$999/month

Our highest level of personalized, white-glove service. We manage your AI Revenue Department from end to end, acting as an extension of your business while you focus on serving customers and closing deals.

Everything in Growth, plus:
  • Complete Campaign Management
  • AI Agent Management
  • CRM Administration
  • Dedicated Success Manager
  • Executive Performance Dashboard
  • Missed Lead Recovery
  • White-Glove Support
Get Started — Concierge Black

Get Started

Sign Up Online & Put Relay To Work For You

Choose your service level, tell us about your business, and we'll get your AI Revenue Department up and running.

One-time implementation fee — your only payment today
Pick Launch, Growth, or Concierge Black
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Choose your service level

Each plan starts with a one-time Revenue Launch™ implementation fee.

Activate your service — complete both steps

Step 1 — One-Time Implementation
Revenue Launch™ implementation fee$995

Charged once. Implementation and configuration only.

Step 2 — Monthly Subscription
Starts month 2
Relay Growth™$599/month

The only recurring charge. Billing begins after your implementation goes live — no monthly payment due today. Your bill stays one monthly fee, regardless of whether you move to a higher plan later.

Your one-time $995 implementation fee is the only payment due today. Afterwards, your only payment is your monthly fee ($599/month) — billed from month 2, after your implementation goes live.

You'll pay the one-time $995 implementation fee today. Your monthly plan (Relay Growth™) begins billing in month 2.

See Relay in action

From first contact to booked revenue.

Relay responds instantly, qualifies every opportunity, schedules the right appointment, and keeps your sales pipeline moving around the clock.

Relay Live Pipeline

From visitor to revenue.

0
Visitors Today
AI Qualification
0
Qualified Prospects
0
Meetings Booked
$0
Pipeline Created

Illustrative performance metrics

Interactive demonstration

Watch Relay handle the conversation.

Click "Run the demo" to see Relay in action. Run it again to watch a different conversation.

What Relay is doing

Each stage is completed automatically while your team focuses on closing.

Respond instantly
Understand intent
Qualify the opportunity
Book the meeting
Update the CRM

Personalized business case

Estimate Relay's revenue impact.

Your Revenue Impact

How much revenue are you leaving on the table?

Adjust the sliders below to see how much additional revenue Relay could help your business generate. Every calculation updates in real time.

Selecting an industry pre-fills the average job value, but you can customize it below.

$
55%

What percentage of incoming calls and inquiries does your team actually answer today?

0%100%
1

How many times does your team currently follow up with a lead before giving up? Relay does 5+ every time.

05+
Missed Calls Recovered
43/mo
New Appointments
+29/mo

With Relay

Missed calls recovered & booked+13 appts
$110,500
Follow-up recovery+6 appts
$51,000
Past customer reactivation+10 appts
$85,000
Additional Monthly Revenue
$246,500
Annual Revenue Impact
$2,958,000
412:1
Estimated ROI
For every $1, you generate ~$412 in additional revenue

Estimates based on industry averages. Relay recovers ~80% of missed calls, executes 5+ follow-ups per lead (vs. industry average of 1-2), and drives a 15-35% conversion improvement through faster response times and persistent follow-up. Reactivation estimates assume 8% of monthly lead volume is recoverable from past customer databases. Results vary by business.

Specialized agents, one unified platform

Meet Your AI Workforce.

How a lead moves through the Revenue Department

Relay isn't one AI assistant. It's a team of specialized agents, each purpose-built for a specific revenue function. They work together, share context, and operate as a coordinated department that never clocks out.

Lead arrivescall, text, or formANSWERED INSTANTLYRECEPTIONISTResponds in secondsSDRQualifies intentAPPOINTMENTBooks into calendarFOLLOW-UPChases quiet leadsCRM UPDATELogs every moveClient Calendarreal-time availabilityClient CRMcustomer databaseREACTIVATIONMines dormant databaseFOLLOW-UPRecovers cold leadsMISSIONCONTROLevery conversationtracked & syncedfull visibilityREVENUEGROWSREVENUEmore bookedjobs & ticketsTHE OUTCOME
Every lead flows one connected path to revenue: Relay answers it instantly, qualifies it, and books the appointment that becomes a job. The reactivation and follow-up agents mine your database and recover cold leads, feeding them back into the same funnel so revenue compounds. Mission Control shows it all.

One control plane, many client instances

Every client you run through Relay gets an isolated, fully-provisioned copy of the revenue team — its own agents, its own CRM, its own calendar — while a single Mission Control gives you the whole book at a glance.

MISSION CONTROLone control plane — aggregated activity across every client instance belowCLIENT INSTANCEAcme HVACHVAC & duct servicesRSDRACCRMRRCRFUown CRM + calendar syncHubSpot · Google CalendarCLIENT INSTANCESummit RoofingRoofing contractorRSDRACCRMRRCRFUown CRM + calendar syncSalesforce · Microsoft 365CLIENT INSTANCEBright Smile DentalDental practiceRSDRACCRMRRCRFUown CRM + calendar syncHubSpot · Google Calendar
Zoomed out, the revenue team operates the same way for every client: three independent instances, each running its own copy of the Receptionist → SDR → Appointment Coordinator → CRM Update → Review Request pipeline (plus Follow-Up and Customer Reactivation) against its own CRM and calendar. No instance talks to another — only summary telemetry rolls up into the shared Mission Control above.

SDR Agent

Prospects and qualifies inbound leads, identifies buying intent, and surfaces the highest-value opportunities before your team touches them.

Receptionist Agent

Answers every call, text, and form submission instantly, day or night. Routes each person to the right next step without a single ring going to voicemail.

Appointment Coordinator

Checks availability across your team's calendars, confirms meetings, sends reminders, and eliminates the back-and-forth that kills scheduling momentum.

Follow-Up Agent

Re-engages prospects who went quiet, prevents qualified leads from going cold, and sustains conversation until they book or decline.

CRM Update Agent

Captures call notes, updates contact records, logs activity, and keeps pipeline data clean and current, without your team touching the CRM.

Customer Reactivation Agent

Mines your existing database for dormant customers and past opportunities, then launches re-engagement campaigns that generate revenue from people who already know you.

Review Request Agent

Automatically reaches out to happy customers post-service, requests reviews on Google and other platforms, and strengthens your online reputation without adding workflow for your team.

Built for your current stack

Relay works with the tools your team already uses.

Salesforce

CRM sync and pipeline handoff

HubSpot

Contacts, deals, and lifecycle stages

Google Calendar

Real-time appointment availability

Microsoft 365

Calendar, email, and team workflows

Configured for your business

Choose an industry playbook.

Home Services

Turn calls, web inquiries, and missed leads into qualified appointments for estimates and service visits.

  • Emergency and non-emergency triage
  • Service-area and job-type qualification
  • Estimate and technician scheduling

Example result

More booked estimates. Fewer missed calls.

Relay can be configured around your specific offer, qualification criteria, calendar rules, and CRM workflow.

Enterprise-grade trust

Trust & Security

Enterprise buyers need reassurance before they need features. Relay is built on a foundation of security, compliance, and responsible AI practices, so your data, your customers, and your reputation are protected at every layer.

Enterprise-Grade Encryption

All data is encrypted in transit and at rest using industry-standard protocols. Your customer conversations and business data are protected end to end.

Secure CRM Integrations

Every integration with your CRM, calendar, and communication tools uses authenticated, encrypted connections. No plaintext handoffs.

Human Review Options

Configurable escalation paths route complex or sensitive conversations to your team for human review, giving you full control over what the AI handles autonomously.

Your Data Is Yours

No customer data is used to train public AI models. Your conversations, leads, and customer records stay within your Relay environment and are never shared with third-party model providers.

Compliance roadmap:SOC 2 Type II (in progress)GDPR-ready architectureRole-based access controlsConfigurable data retention

Mission Control

See every conversation, appointment, and opportunity.

Revenue Operations Dashboard

Illustrative dashboard preview

Live

Qualified opportunities by day

Live activity

New website lead qualified
Strategy session booked
Dormant lead reactivated
CRM record updated

Your next customer shouldn't have to wait until tomorrow

Let Relay answer, qualify, and book your next appointment, before your competitors do.

Build an AI-powered revenue operation that responds faster, follows up consistently, and gives your sales team more qualified conversations.

Relay Mission Control

Your AI revenue operation, live.

Click agents, change the reporting period, filter the dashboard, toggle automations, and watch simulated activity update in real time.

AI agents active
12
8 currently in conversation
Appointments booked
327
+18% vs. average
Pipeline created
$487,600
124 qualified opportunities
Revenue attributed to Relay
$186,420
38 closed-won deals
Median response time
11 sec
99.2% under one minute

AI agents currently talking to prospects

Click an agent

AI SDR: Website Lead

Confidence 94%
What are you hoping to improve in your current sales process?
We need faster response times and more qualified appointments.
How many leads do you receive monthly?
Around 600.

Appointments booked

This Month

Sales rep performance

Jordan M.
12 meetings, 33% close rate
92
Taylor R.
9 meetings, 29% close rate
84
Morgan C.
7 meetings, 25% close rate
76

Lead sources

Click to filter

AI confidence scores

Intent detected
High buying intent
96%
Qualification fit
Budget, need, timing
91%
Recommended routing
Enterprise sales queue
94%

Follow-up automation status

New lead follow-upRunning normally
Appointment remindersSMS + email enabled
Dormant lead reactivation48 records queued
No-show recoveryTriggered after 15 minutes
Live activity: New website lead qualified.

The Relay Engine

What You're Really Buying

01
Lead Generation
02
AI Conversations
03
Qualification
04
Appointment Booking
05
Sales Follow-Up
06
Reporting
07
Optimization
08
Repeat

The Relay Revenue Partnership™

We don't simply provide software.
We help create revenue.

Traditional SaaS

Relay Revenue Partnership™

Charges monthly regardless of results
Built to deliver measurable results
Software vendor relationship
Revenue partner relationship
Fixed cost, uncertain ROI
Predictable pricing, measurable ROI
Technology you manage
Growth engine that works for you

"We believe great software should deliver results, not just features. Relay is built to be the revenue engine that service businesses depend on. It answers every call, books every opportunity, and grows your bottom line without adding headcount."

The Relay Revenue Partnership™

The Bigger Story

Relay is your AI Revenue Department.

It finds prospects, starts conversations, qualifies opportunities, books appointments, nurtures leads, follows up automatically, and fills your sales pipeline continuously. That's a much bigger story than lead generation, and one that supports premium pricing and enterprise growth.

Find

Identify ideal prospects across channels and markets automatically, continuously, and at scale.

Engage

Start conversations through voice, SMS, email, and chat with the right message at the right time.

Qualify

AI-driven discovery that surfaces needs, budget, timeline, and intent before a human touches the lead.

Book

Appointments land on your calendar automatically, matched to availability, service, and priority.

Nurture

Persistent, intelligent follow-up that keeps prospects engaged until they book or explicitly decline.

Sync

Every interaction flows into your CRM. No spreadsheets, no sticky notes, no lost opportunities.

Measure

Pipeline health, conversion rates, ROI, and campaign performance, all visible in real time.

Learn

Every outcome feeds back into the system. Relay gets smarter about what works for your business.

Lead generation is only one piece. Relay is the full revenue operating system. It finds, engages, qualifies, books, nurtures, syncs, measures, and learns. A department, not a tool.

Built for Your Industry

Relay Built for Your Industry

The same Relay engine, tuned for the way your business sells. Pick your industry to see exactly how Relay books more of what you sell.

Don't see your industry?

Relay's AI revenue engine works for every industry that sells by phone, form, or booking.

The same Relay platform that answers calls, qualifies leads, and books appointments for the industries above is specialized for your market too. Whatever you sell and however your customers reach you, Relay can be tuned to your business from day one.

Email us at hello@relay.contact and we'll show you how Relay is built for your specific industry.

Why Relay

Why Businesses Choose Relay

More Conversations

AI reaches prospects instantly with no voicemail, no hold times, and no missed calls. Every inbound lead gets an immediate, intelligent response 24/7.

Better Qualified Leads

Every prospect is pre-qualified against your business rules before reaching your team. Your salespeople only talk to leads ready to buy.

More Booked Appointments

Your calendar stays full. Relay books directly into your scheduling system while your team stays focused on delivering great work.

Less Administrative Work

Automation replaces repetitive manual tasks. No more chasing leads, sending reminder texts, or updating spreadsheets by hand.

Better Reporting

Know exactly where revenue comes from. Track every lead source, conversion rate, and dollar generated through a single executive dashboard.

Continuous Optimization

Relay improves over time using real performance data. Every conversation makes the system smarter about what works for your specific business.

Built For

Built for every industry where a booked appointment represents significant revenue.

Relay adapts to your business, whether you're a roofer, an accountant, a wellness studio, or a law firm. If conversations drive your revenue, Relay runs them.

"Your customers deserve immediate attention.
Your business deserves every opportunity.
Relay ensures neither is ever missed."

We are so confident in Relay's ability to generate measurable business growth that we align our compensation with your results.

Strategy Session

Build a Revenue System That Never Stops Working

Stop buying leads. Start owning a revenue system.

We'll walk you through a personalized strategy session showing exactly how Relay would work for your business, including a breakdown of the revenue you're losing to missed calls and slow follow-up.

Custom demo tailored to your business
Revenue opportunity analysis included
No commitment
Takes less than 30 minutes

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