Industries

One Operating System. Every Industry. One Platform.

Every industry has different qualification logic, different seasonal patterns, and different urgency levels. Relay's AI Revenue Department adapts to all of them.

If a booked appointment is worth hundreds or thousands of dollars, Relay protects and maximizes that value across every trade, every season, and every channel.

Every Industry. Every Season. Every Opportunity.

Relay's AI Revenue Department adapts its qualification logic, routing rules, and follow-up cadence to your specific trade. Choose Launch, Growth, or Concierge Black, and the platform molds to your business.

Roofing

Average job value$8K–$25K
Typical lead response gap2–4 hours

Roofing leads are high-ticket and time-sensitive. During storm season, call volume spikes 5× overnight and the first contractor to answer wins. Relay answers every call, qualifies insurance vs. retail jobs, and books inspections while your crew is on the roof.

HVAC

Seasonal call spike3–5× normal
Emergency after-hours40% of calls

When the AC breaks in July, the first contractor to answer gets the job. Relay answers emergency calls instantly, qualifies the issue, provides pricing, and dispatches the right technician, even at 2 AM. No answering service. No missed revenue.

Plumbing

Emergency calls60% of inbound
Average booking windowSame day

Plumbing emergencies don't wait for business hours. Relay triages urgent vs. non-urgent calls, provides upfront pricing ranges, and books appointments while protecting your team's schedule. Your plumbers focus on the work while Relay handles the conversations.

Electrical

Service call value range$500–$15K
Call-to-booking conversionCritical window

From panel upgrades to emergency outages, electrical work requires precise qualification. Relay asks the right questions upfront about load requirements, panel specs, and urgency, so your electricians arrive knowing exactly what they're walking into.

Landscaping

Project range$200–$200K+
Design-build qualificationMulti-step

Landscaping leads range from weekly maintenance to six-figure design-build projects. Relay qualifies project scope, budget, and timeline so your estimators invest time on the right opportunities, not tire-kickers.

Pest Control

Recurring revenueQuarterly/Annual
Urgency levelImmediate

When someone has pests, they want help now. Not tomorrow. Relay answers immediately, identifies the pest issue, provides pricing, and books the first available appointment before your competitor picks up the phone.

Home Services

Service categories50+
Revenue modelRecurring + project

From cleaning to handyman to remodeling, home services cover a vast range. Relay qualifies by service type, location, urgency, and budget, matching every inquiry with the right response and routing qualified leads to the right team member.

Specialty Contractors

Average job value$3K–$50K+
Follow-up gap80% drop after 2 attempts

Concrete, painting, flooring, drywall: if a booked job is worth thousands, Relay protects that revenue. Custom qualification flows ensure every lead is captured, every estimate is followed up, and no opportunity falls through the cracks.

Spas & Wellness

Average treatment value$80–$3K+
Clients seen daily5–40+

From medical aesthetics to therapeutic massage and reflexology, wellness businesses thrive on repeat clients and referrals. Relay answers every call, explains services and pricing, books appointments, and follows up to keep your treatment rooms full.

Accountants & CPAs

Tax season call spike5–10× normal
New client acquisitionTime-sensitive

Tax season crushes accounting firms with call volume. Relay answers every inquiry, qualifies tax prep vs. audit vs. advisory needs, and books consultations so accountants stay focused on billable work, not phone tag.

Doctors & Medical

Missed calls per day30–60+
New patient conversionFirst-caller wins

Patients expect immediate answers. Relay handles appointment requests, prescription refill inquiries, insurance questions, and after-hours calls, ensuring no patient goes unanswered while your clinical staff focuses on care.

Lawyers & Law Firms

Consultation value$250–$500+
Intake response gapOften hours

When someone needs a lawyer, they call multiple firms. The first to respond typically wins the consultation. Relay answers immediately, qualifies practice area and urgency, and books the intake before competitors call back.

Built for Every Trade. Scaled for Yours.

Relay is designed for any service business where a booked appointment represents significant revenue. If your trade isn't listed, it's still a fit: the platform adapts to your qualification logic, not the other way around.

Relay: Your AI Revenue Department.