The first pest company to answer usually keeps the account for years
Relay answers every pest emergency instantly, identifies the issue, explains treatment and ongoing plan pricing, and books the first available appointment before your competitor picks up.
See It Come to Life
Watch a lead go from first call to booked appointment
Watch Relay answer the call, qualify the lead, and book the job, so you can see what a full revenue department on your side looks like.
The Problem
Pest control is a speed-to-answer business with high recurring revenue potential. But when office staff are on calls or it's after hours, urgent inquiries go unanswered. Every missed call isn't just a lost job. It's a lost recurring customer relationship worth thousands over time.
The Relay Solution
Relay answers every pest emergency instantly, identifies the pest issue, provides pricing for initial treatment and ongoing plans, and books the first available appointment before your competitor even picks up.
Built for Pest Control Companies
Every emergency call is a recurring customer
Pest Identification & Triage
Relay asks targeted questions to identify the pest type and severity, whether bed bugs, ants, or termites, and routes urgent infestations for priority treatment.
Recurring Plan Enrollment
Converts one-time emergency calls into quarterly service contracts by explaining plan benefits and pricing during the initial conversation.
Seasonal Campaign Automation
Proactively reaches out to past customers ahead of pest season with timely services like spring ant prevention, summer mosquito treatments, and fall rodent proofing.
Multi-Property Management
Handles commercial accounts and property management companies that need service across multiple locations, coordinating scheduling seamlessly.
Run the math on your business. Below is a job-level ROI calculator built for pest control companies, so you can see exactly what Relay Pest Control™ is worth to your pipeline.
Your Revenue Impact
How much revenue are you leaving on the table?
Adjust the sliders below to see how much additional revenue Relay could help your business generate. Every calculation updates in real time.
Selecting an industry pre-fills the average job value, but you can customize it below.
What percentage of incoming calls and inquiries does your team actually answer today?
How many times does your team currently follow up with a lead before giving up? Relay does 5+ every time.
With Relay
Where it comes from
Estimates use conservative industry averages: about half of missed calls recovered, 5+ follow-ups per lead, and a small share of past customers reactivated. Your results will vary.
How It Works
Answering within days, not months
Connect
Relay connects to your phone line, website forms, and Google Calendar. Other scheduling systems are available on request.
Train
We teach Relay your treatments, service plans, pricing, and the triage questions that identify severity.
Go Live
Relay starts answering calls, triaging infestations, and booking treatments right away.
Optimize
Every interaction feeds back to improve plan enrollment and seasonal outreach.
The Sunday Discovery
Bedbugs on a Sunday. Three companies called. One answered.
A family finds bedbugs on a Sunday evening. They call the first company on Google, get voicemail, and leave a message. They call the second, same thing. The third answers, explains the treatment and the follow-up visit, and books Tuesday morning.
Ready When You Are
See Relay Pest Control™ working for your company
Book a personalized strategy session and we'll show you exactly how Relay triages pest calls, converts them into recurring plans, and books every appointment live.