Never miss a patient again.
Relay answers every patient call 24/7, automates intake and booking, recovers missed calls, and runs recall campaigns. Your front desk keeps doing what they do best, and no new patient ever calls the practice down the street again.
The Problem
Every missed call and unanswered after-hours inquiry is a patient who calls the practice down the street. Front desk staff are busy with the patients in front of them, lunchtime and closing-hour calls go to voicemail, and new patients researching online rate your practice on whether a real, helpful person picks up. In dentistry, the first practice to answer and book tends to win the patient for life.
The Relay Solution
Relay Dental™ answers every call instantly, day or night. It books new and existing patient appointments, collects insurance and intake details, recovers the calls you miss, and follows up with patients who are due for care. Nothing falls to voicemail and no inquiry ever waits until morning.
Built for Dental Practices
Everything your front desk can't get to
Patient Intake Automation
Relay collects insurance info, reason for visit, and medical history on every call and form, so new patient paperwork is already complete before they arrive.
Appointment Scheduling
Books new and existing patient appointments into your schedule based on provider availability and visit type, with automated reminders that cut no-shows.
Missed-Call Recovery
Every after-hours call and hung-up inquiry is answered instantly or recovered on the spot, so a patient who calls at 9 p.m. never books down the street.
Recall & Reactivation Campaigns
Relay reaches out to patients who are due for cleanings, overdue for treatment, or haven't visited in a year, and books them back on your calendar automatically.
Run the math on your practice. Below is a patient-level ROI calculator built for dental practices, so you can see exactly what Relay Dental™ is worth to your schedule.
Your Revenue Impact
How much revenue are you leaving on the table?
Adjust the sliders below to see how much additional revenue Relay could help your business generate. Every calculation updates in real time.
Selecting an industry pre-fills the average job value, but you can customize it below.
What percentage of incoming calls and inquiries does your team actually answer today?
How many times does your team currently follow up with a lead before giving up? Relay does 5+ every time.
With Relay
Estimates based on industry averages. Relay recovers ~80% of missed calls, executes 5+ follow-ups per lead (vs. industry average of 1-2), and drives a 15-35% conversion improvement through faster response times and persistent follow-up. Reactivation estimates assume 8% of monthly lead volume is recoverable from past customer databases. Results vary by business.
How It Works
Ready in days, not months
Connect
Relay integrates with your phone system, website forms, patient portal, and your practice scheduler, usually in under 48 hours.
Train
We teach Relay your services, procedure pricing, insurance rules, and qualifying questions, so every conversation sounds like your best front-desk coordinator.
Go Live
Relay starts answering calls, booking appointments, and filing new patient paperwork immediately while your team focuses on clinical care.
Optimize
Every interaction feeds back to improve conversion, reduce gaps in your schedule, and grow your active patient list over time.
A Real After-Hours Call
Jenna's toothache didn't wait for office hours. Neither did Relay.
At 9:40 p.m. on a Tuesday, Jenna, a new patient in town with a throbbing tooth and an urgent need, calls your practice. Your competitors are closed. Relay answers on the first ring.
Ready When You Are
See Relay Dental™ working for your practice
Book a personalized strategy session and we'll show you exactly how Relay handles your calls, books your appointments, recovers your missed patients, and runs your recall campaigns live.