Email Assistant. Your inbox, already answered.
Relay now drafts your email replies, too, not just your calls and chats.
A reply is already written when you open the inbox
Every email that comes into your business gets read, answered, and queued the moment it lands, written in your voice, grounded in what you actually offer. You never see a blank inbox staring back at you. You see a reply already written, ready for a one-click approval.
Nothing goes out without you. Every draft waits for your okay before it is sent, so you stay in control of what your business says while getting the busywork of writing it done for you.
Why it matters
The fastest reply wins the customer
Email is usually the slowest link in that chain, something you get to between jobs, at night, whenever there is a spare minute. Email Assistant closes that gap.
You are never the slow link
Email is usually the slowest way a customer hears back, because it waits until you have a spare minute. The reply is already written when that minute arrives, not hours later.
Nothing gets buried
Every inquiry gets a drafted response, so a quiet week never turns into a missed lead because an email sat unread in the wrong folder.
Still your voice, still your call
Drafts are grounded in your real services and real policies, nothing invented. And nothing sends until you approve it.
And it is still you. Every draft reads like something your business would actually say, because it is grounded in your real services and your real policies. You stay the one deciding what goes out, every time.
How it works
Set up in three steps
Forward your inbox
Send your email to your dedicated Relay address, just like forwarding your phone.
A draft is already written
Every email gets a drafted reply the moment it arrives, written and ready.
One click to approve
Review it, edit it if you want, and approve it with one click. Or skip it and handle that one yourself.
Email Assistant is included with Relay Growth and Relay Concierge Black.
Relay Core covers calls, chat, and SMS. Email Assistant is part of the Growth tier and above.