Relay Insurance™ — Never lose a client to a faster agent
Shoppers ask several agents for a quote and buy from the first to respond. Relay answers every quote request 24/7, qualifies the risk, books the consultation, and protects your renewals.
The Problem
Insurance shoppers compare agents the same way they compare car insurance: quickly. Missed quote requests and slow follow-ups hand entire accounts, and their renewals, to the agent who responded first.
The Relay Solution
Relay is your always-on quoting team. It answers every request instantly, qualifies the risk, books the consultation, and protects renewals, so clients choose you before they ever reach a competitor.
Built for Independent Agents
Every policy starts with a quick reply
Risk Qualification Intake
Relay captures the lines of coverage, applicant details, and risk profile on every inbound quote request, so agents only spend time on winnable accounts.
Missed-Lead Recovery
When a quote request lands after hours, during a renewal push, or on the weekend, Relay answers instantly and books the policy consultation before the client drifts.
Policy Consultation Booking
Relay schedules calls around your availability and the client's coverage needs, turning every inquiry into a booked conversation.
Renewal & Reactivation
Relay spots renewal dates and dormant policies, launching campaigns that protect your book from shopping and bring clients back for the next line.
Run the math on your book of business. Below is a policy-level ROI calculator built for independent agents, so you can see exactly what Relay Insurance™ is worth to your agency.
Your Revenue Impact
How much revenue are you leaving on the table?
Adjust the sliders below to see how much additional revenue Relay could help your business generate. Every calculation updates in real time.
Selecting an industry pre-fills the average job value, but you can customize it below.
What percentage of incoming calls and inquiries does your team actually answer today?
How many times does your team currently follow up with a lead before giving up? Relay does 5+ every time.
With Relay
Estimates based on industry averages. Relay recovers ~80% of missed calls, executes 5+ follow-ups per lead (vs. industry average of 1-2), and drives a 15-35% conversion improvement through faster response times and persistent follow-up. Reactivation estimates assume 8% of monthly lead volume is recoverable from past customer databases. Results vary by business.
How It Works
Ready in days, not months
Connect
Relay integrates with your quote forms, agency phone lines, and CRM, usually in under 48 hours.
Train
We teach Relay your carriers, lines of coverage, qualifying questions, and policy rules.
Go Live
Relay starts answering quote requests, qualifying risk, and booking consultations immediately while your team works.
Optimize
Every interaction feeds back to keep your pipeline full and your response times ahead of competing agents.
The Renewal Shopper
His auto policy renews in 30 days. He is shopping.
A homeowner decides to shop his bundle around renewal and submits the same request to three agents on a Tuesday. The first to respond gets the quote meeting. Yours, with Relay, is that agent.
Ready When You Are
See Relay Insurance™ working for your agency
Book a personalized strategy session and we'll show you exactly how Relay answers your quote requests, qualifies risk, and books policy consultations live.